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Serving Maryland • Baltimore office • Telehealth for medication management & therapy • Call 472-248-6144 • Patient Portal
CARE THAT STARTS WITH LISTENING
A place to discuss what is affecting your health.
A new concern, a recurring symptom or questions about your ongoing care can leave you unsure where to begin.
Heart Own Medical Services provides primary and non-emergency urgent care in Baltimore with attention to your individual needs. Your visit is an opportunity to explain what you are experiencing, ask questions and discuss an appropriate care plan.
We consider your physical health alongside your overall well-being, including how your concerns affect everyday life.
CARE OPTIONS
Support for ongoing and new concerns.
01 / Share
Discuss your concerns
Tell your provider about your symptoms, when they began and how they affect you. Share relevant health history and any medications you take.
02 / Understand
Review the assessment
Your provider will explain the assessment and discuss any recommended treatment, testing or additional evaluation.
03 / Plan
Plan your next steps
Before your visit ends, ask questions about your care plan and clarify any instructions or recommended follow-up.
LAB SERVICES
Testing to support your care.
When testing is recommended, our in-house lab services include blood draws and urinalysis. These services can support your provider’s assessment and help inform the next steps.
Our staff can confirm whether a requested test is available and explain any preparation needed before your visit.
A welcoming space.
Care that listens.
OUR APPROACH
Your comfort and perspective matter.
You deserve medical care where your concerns are taken seriously and your questions are welcome.
Heart Own Medical Services offers an evidence-based, trauma-informed approach that respects your background, identity and experiences. We are an LGBTQ+ affirming practice and respect your name and pronouns throughout your care.
With medical and behavioral health services available within one practice, we recognize the connection between your mental and physical health.
PREPARING FOR YOUR VISIT
Bring the information that helps us understand your needs.
Please complete the required intake and consent forms before your appointment. For your visit, have the following available:
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Your identification and insurance information.
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A list of current medications and supplements.
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Information about allergies and relevant medical history.
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Any available records or test results related to your concern.
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Questions you would like to discuss.
If you are unsure what to bring, contact our office before your appointment.
VISIT OUR OFFICE
Find us in the Professional Johnston Building.
Our office is wheelchair accessible. Contact us if you have questions about accessibility or arriving at the building.
01.
Contact
our office
Submit an appointment request or call to discuss the care you need. For a new concern that needs prompt attention, call our office to ask about availability.
02.
Complete your intake
Provide your patient information, identification and insurance details through our designated intake process. Our staff will verify your coverage and arrange for you to receive the required consent forms.
03.
Schedule your visit
Once your information has been verified and the required consents are signed, our staff will contact you to schedule your appointment.
Frequently asked questions
Questions about primary and urgent care.
TAKE THE NEXT STEP
Let’s discuss your
next step in care.
Whether you need support with an ongoing concern or want to ask about a new one, contact Heart Own Medical Services to discuss appointment options.
If you are in emotional distress or experiencing a mental health crisis, call or text 988. If you or someone else is in immediate danger or experiencing a medical emergency, call 911. Appointment requests are not monitored for emergencies.